Terms & Conditions
www.TheSkinSpecialist.com
Click link for products & pricing specials! Jan Marini, Revitalash, Intraceuticals, Freeze & More!
Terms & Conditions:
1. Through TheSkinSpecialist.com, The Skin Specialist, LLC provides an Online Store Offering Professional Skin Care Products Sold by Licensed Aesthetic Professionals. Customers ordering from TheSkinSpecialist.com agree to contact us to review any of our policies prior to placing their first order should they have any questions. info@theskinspecialist.com
2. The Skin Specialist, LLC uses GeoTrust SSL for our customers safety. Customers may click on the "GeoTrust" seal at any time to ensure their information is encrypted. Should you prefer to place an order via telephone or have any questions about our safety seal feel free to contact us or GeoTrust direct. Our customers security is as important to us as it is to you, so we researched our options for your maximum security.
3. Returns: All products are eligible for a return in the form of an exchange or refund (certain types of products excluded) should they be presented within a 30 day time frame (some exceptions apply) and returned at the buyers expense unless otherwise notified. Please contact us ASAP so as we can discuss your options in a timely manner. A return authorization will be issued at this time. Returns will not be accepted without our approval so please make sure to contact us. Products returned without authorization may be returned to sender. In some cases we will request you fill out a quality assurance form as requested by some manufacturers. Return shipping fees & delivery confirmation or insurance are the responsibility of customer. A re-stocking fee may apply for products not returned within our requested time frame. Purchaser understands and agrees to our return policy upon order completion.
4. Shipping- US Customers: We offer Free First Class Shipping via USPS.(3-7 days) for orders over $50. Shipping promotions may change at any time. Purchaser understands the postal service does not "guarantee" any shipping time-line. The time-line we offer as approximates as offered by USPS general guidelines. Additional shipping options are available to expedite shipping. Customer may select Priority ( approx. 2-3 days) or Express (next day) at checkout. Purchaser understands that The Skin Specialist, LLC tracks all packages at their expense and will not assume responsibility for packages confirmed delivered to the address supplied by the buyer. Please consider requesting signature confirmation if you have concerns about your delivery location. Customer understands and that any package confirmed delivered via USPS confirmation is their responsibility in entirety. Seller ships to the address provided and tracks it so please always ship to a secure location for your safety. We also suggest double checking your address entry to ensure that it was entered correctly. If you have concerns please contact us at the time of your order to add signature confirmation. A small fee applies but we highly recommend this if you are uncertain of your shipping location security. The Skin Specialist, LLC does not assume responsibility for mail confirmed delivered. The Skin Specialist, LLC is not responsible for items delivered to office buildings and business locations. Please make sure your delivery location is secure and nobody else can access your mail. Mail fraud is a federal offense and we will prosecute any foul play or fraudulent claims to the fullest extent. Please see "shipping info" for more details.
International customers: Flat rate shipping available, average $13-23. The Skin Specialist LLC is not responsible for customs delays. Shipping times may vary as a result of customs. Please consider Registered mail or Express for your items security (signature required), additional fees apply, however we will gladly invoice you should you email us a request at the time your order is placed. The Skin Specialist LLC is no longer responsible for packages upon departing the USA. Please make sure to provide your correct address always for your safety.
5. Pricing/Timing: Seller makes no guarantee of shipping timing as it may vary depending upon location & time of day order is placed. The Skin Specialist makes no guarantees as to timing, pricing or availability of product or stock levels. Pricing is always subject to change or various promotions. The SkinSpecialist, LLC cannot guarantee former pricing or price adjustments.
6 Undeliverable: Orders returned as "undeliverable" will be refunded in full, less shipping (if applicable) upon it's return only. Purchaser is responsible for shipping fees to re-deliver. Purchaser is responsible for the address entered & any error associated with entry.
7. Products: Customer acknowledges that neither The Skin Specialist, LLC, nor any of the officers, directors or employees of The Skin Specialist, LLC are the manufacturer of any of the products sold. Customer agrees to and shall indemnify and hold harmless The Skin Specialist LLC and its officers, directors and employees from and against any loss, damage, injury, claim, cause of action arising out of the use of any and all products sold, whether such loss, damage or injury is sustained by Customer or a third party. Customer further agrees to hold harmless The Skin Specialist, LLC and its officers, directors and employees from any loss, damage, injury or claim (including, without limitation, refunds) arising out of any and all product recalls or product seizures.
8. Website content: Seller makes no guarantees about the accuracy, descriptions or any content within this website and accepts no responsibility for any loss, claim, damages or reputation in any way arising from information in relation to any information displayed or connected to this website or advertisement. By purchasing Sellers products & accessing our website Purchaser agrees to hold harmless the Seller & comply with all terms & conditions.
9. Customers of The Skin Specialist, LLC agree to follow product instructions & contact purchasers physician regarding any health/medical condition of any concern prior to purchase. The Skin Specialist, LLC does not assume responsibility for product recalls, reactions, product claims or any challenges associated with products sold whatsoever. We will gladly inform the Manufacturer and request that your concerns are addressed promptly. Customers of The Skin Specialist, LLC agree to hold harmless for any reactions, recalls or problems relating to purchase of products. The Skin Specialist, LLC does not sell to customers under 18yrs of age and does not assume responsibility for orders placed without parental consent.
10. Customer agrees to the Terms & Conditions of The Skin Specialist, LLC and agrees to comply with them in full upon completing a purchase at www.TheSkinSpecialist.com. Should Customer have any questions or concerns regarding our policies they may contact us at any time.
Thank you for agreeing to our Terms & Conditions.